MTTA – Mean Time to Acknowledge

What is a Mean Time to Acknowledge (MTTA)?

Mean Time to Acknowledge (MTTA) refers to the average time it takes for a team or system to acknowledge an incident or alert after it has been generated. MTTA is an essential metric in incident response as it reflects how quickly a security or IT team can identify and begin addressing a problem. Reducing MTTA ensures faster mitigation of issues and minimizes potential damages caused by security incidents or system failures.